Yes, absolutely! We specialize in turning family photos, pet portraits, and custom logos into beautiful embroidery. Here's what we need from your file:

• Minimum size: 400 × 400 px (some products require 1000 × 1000 px)
• Recommended: 800 × 800 px or higher
• Accepted formats: GIF, JPG, JPEG, PNG, EPS, AI, CDR

Please upload clear, well-lit photos. For multi-photo orders, make sure the same person or pet appears consistently — differences in lighting or color tone between images can affect how our designers digitize the artwork.

Yes, 100%. Because custom embroidery requires careful planning, our designers spend 2–3 hours digitizing your image into a precise stitch file. We will always send you a digital proof for your approval before any machine starts stitching — guaranteed.

No worries on color! Our advanced multi-needle commercial embroidery machines can hold 6–10 thread colors simultaneously per run, allowing us to accurately replicate vibrant logos and detailed family portraits.

While we don't build brand logos from scratch, our design team is excellent at optimizing rough sketches, existing text, or ideas and turning them into stunning embroidery patterns. Send us what you have and we'll make it work.

Yes — as long as our designers haven't finished digitizing your file or the machines haven't started stitching. Because the design process takes 2–3 hours of dedicated work, we recommend reaching out immediately if you need to make any changes.

Nope! Every artwork and sketch is hand-drawn by our artists, never by machines. We take pride in adding a personal, human touch to every piece we create.

We start working on your order right away. Here's the typical timeline:

• Design preview sent within 1–2 business days
• Shipped from our NC facility within 3–5 days after your approval
• Standard turnaround: 5–7 days from approval to your door

Please allow extra time during holidays or peak seasons.

Yes! Here are our automatic multi-item discounts:

Buy 2 — 15% OFF Buy 3 — 20% OFF Buy 4+ — 25% OFF

For large orders, contact us directly for the best possible pricing and priority support: support@mhfulfill.com

No — you only pay the setup fee once per design. Once we digitize your photo or logo (which takes 2–3 hours), that file is saved and applied to all shirts in your order at no extra charge. There's also no minimum order requirement.

Absolutely! You can mix and match any combination of shirt colors and sizes in a single order. They'll still qualify for our multi-item discounts as long as everything is placed together.

For standard placements (center chest, left/right chest, biceps) we keep designs within 4″ × 4″ for comfort and quality. For large back embroidery, we can scale up to approximately 8″–10″ wide using our full machine hoops.

We offer flexible placement options across the garment:

• Center chest
• Left chest & right chest
• Left bicep & right bicep
• Full back

We use premium mid-to-heavyweight blanks built to handle high stitch density without puckering. Our three options are:

Comfort Colors Gildan MH Signature

All three hold embroidery beautifully — check our fabric comparison guide to find the right fit for your order.

Yes. We partner exclusively with blank apparel manufacturers who practice ethical manufacturing and sustainability. All digitizing, embroidery, and packaging is proudly done locally at our factory in Holly Springs, North Carolina.

To keep embroidery looking crisp for years:

• Wash inside out in cold water on a gentle cycle
• Tumble dry on low heat or hang dry
• Do not iron directly on the embroidery — iron on the reverse side if needed

Not at all. We use high-quality, soft-spun threads, and for sensitive areas (like chest designs) we apply a soft premium backing fabric over the inside stitches — guaranteed smooth against your skin.

No. We use industrial-grade polyester threads engineered to resist fading, bleaching, and color bleeding — keeping your memories vibrant through dozens of washes.

Our shirts run true to US sizing. We use premium pre-shrunk cotton blends, so you won't have to worry about dramatic shrinkage distorting the embroidery after the first wash.

If you have a tight deadline, please contact us before ordering so we can prioritize your slot in our production schedule. Our workshop is located at:

287 Stobhill Ln, Holly Springs, NC 27540, United States

We'll contact you as soon as your order is complete.

Because every item is 100% custom-made from your personal photos and logos, we cannot accept returns for a simple change of mind.

However, our Premium Quality Guarantee means that if we make a mistake on the design or there is a manufacturing defect, we will fix it or replace it immediately — no questions asked.